User Guide
How ordering works, what happens after you pay, and where to look for anything this page does not cover.
HOW ORDERING WORKS HERE
01. Browse
Six flavors in three formats. Every card states the price per piece and the amount one piece contains.
02. Pick a pack size
Gummies come as 5ct and 10ct, tablets as 5ct. The price per piece is on the card and on the product page.
03. Check out
You confirm you are 21 or over. If your state bans the sale, checkout will not offer shipping to it.
04. We ship
A tracking email goes out the moment the parcel is handed to the carrier. Ask us for a status before that with your order number.
05. Keep the pack
The lot number on the back is what a batch report is filed under, and what we need if you ask us for one.
Safety
Before you take anything
The short version of the safety page. It covers who these products are not for, what to clear with a doctor first, and what to do if something goes wrong.
-
01
Not for everyone
Under 21, pregnant, trying to conceive or breastfeeding, about to drive or operate machinery, or after alcohol or a sedative.
-
02
Clear it with a doctor
If you take prescription or over the counter medicine, including antidepressants and painkillers, or are being treated for a mental health condition.
-
03
Follow the pack
Serving information is printed on the back and is specific to that product and that pack size. It is not general to the range.
-
04
Tolerance is real
Regular use builds tolerance, and stopping after a stretch of regular use can be uncomfortable. The safety page says what that looks like.
-
05
If you feel unwell
Stop taking it and get medical help. In an emergency in the United States, call 911.
Browse By Topic
-
Returns and refunds
Refund policyThirty days, no reason needed, and what to do about a damaged parcel.
Before you buy
Questions to ask any brand
The checklist to shop with, whoever you buy from. Every answer below ends on a page of this site where you can check it.
Swipe sideways to read the answers
| What to ask | Our answer |
|---|---|
| Can I see a test report for the lot on the pack? | The lot number is printed on the pack next to the best before date. Send us that number and we send you the report for it. The same page sets out what a weak report looks like. How to read a report |
| Does the label explain itself? | The words on our packs are explained in plain language in the glossary, including the ones that look like chemistry and are not. If one is missing, ask us and we add it. Open the glossary |
| Is it legal where I live? | Not everywhere. States, counties and cities restrict the sale and those rules move, so check what applies at your address before you order. Where it is legal |
| What is the brand saying it will do for me? | Nothing. These products are not intended to diagnose, treat, cure or prevent any disease, and nothing here is medical advice. What we do not claim |
| What happens if something is wrong with the order? | The returns window, what it covers and how to start one are set out in full in the refund policy. Returns and refunds |
Take the same questions to any other brand. The answers should be as easy to find there.
Before you try
How do I place an order?
Choose a product and a pack size, add it to the cart and pay. You confirm you are 21 or over on the way in, and checkout will not offer shipping to a state that bans the sale.
Where can I find lab results?
Reports are filed by batch, and none are published yet. Once you have a pack, the lot number on the back is what we look a report up by, so send that code to support@smartaddicts.co and we will send you the report for it.
How do I choose a product?
Every product page states what one piece contains and what it costs per piece, and the comparison table on the home page puts the three formats side by side.
Do you offer wholesale?
Yes. The wholesale page has the case pack sizes and the inquiry form.
Not answered here?
Contact support